support desk01
Bug report
Tell me what broke.
A short, specific report is enough. Tell me what you did, what you expected, and what WriteIDE did instead.
before send02
Useful details
Give me a path back to the problem.
You do not need to diagnose it. These three details usually give me enough to start.
- Steps
The smallest sequence that makes the problem happen again.
Most useful - Expected result
What you thought WriteIDE would do at the last step.
Helpful - Environment
Your operating system and WriteIDE version, if you know them.
Helpful
report03
Send the report
What happened?
Your email is only used to follow up on this report.